Buyer FAQ
These answers help overseas buyers prepare a clearer RFQ for small home appliance ODM/OEM sourcing, export quotation discussion, and internal Chinese review by Hanlang.
Before RFQ
Hanlang uses the public site to collect structured purchasing questions. Formal commercial communication is prepared only after product, quantity, destination, trade term, certification, voltage, plug, packaging, sample, and schedule assumptions are checked internally.
FAQ
Please share product category, expected quantity, country or region, destination port or city, trade term, voltage, plug, certification expectation, packaging requirement, OEM/ODM needs, and reference product details when available.
MOQ is confirmed by configuration, product category, packing style, customization level, and production schedule. The public page can guide the discussion, while the confirmed MOQ is reviewed internally.
Hanlang can discuss EXW, FOB, CIF, and DDP communication. The correct term depends on destination, documentation needs, shipment responsibility, and buyer preference.
Please note expected certificates or market requirements in the RFQ. Certification and compliance assumptions must be checked by qualified people before formal use.
Voltage, frequency, plug type, labeling, manual language, and safety expectations can affect product adaptation and preparation time, so they should be included early.
Yes. Buyers can discuss brand mark, color box, carton, manual, label, barcode, language, and channel packaging requirements. Details should be confirmed before formal production planning.
Sample requests can be discussed after the product direction and configuration are clear. Sample availability, timing, and shipping method require internal confirmation.
Lead time depends on product category, configuration, order quantity, packaging, certification discussion, and production schedule. It is not treated as final until Hanlang confirms it internally.
No. The website collects RFQ information. Formal quotation communication is prepared after Hanlang reviews the inquiry inside the Chinese internal workflow.
The RFQ enters Hanlang internal review. The team checks the request, clarifies missing information, and follows up with the buyer through the appropriate sales process.
RFQ Flow
Collect category, quantity, market, destination, trade term, adaptation, packaging, and sample needs.
Use the RFQ page so the information enters the correct language and source page path.
Hanlang checks the request in the Chinese workflow before formal follow-up.
The team clarifies assumptions and prepares quotation communication only after necessary information is checked.
Quotation Note
The first version keeps the public site lightweight. FAQ pages explain what to prepare, while official commercial communication stays inside the controlled Hanlang workflow.
Ready to Start